Overview

We understand that larger companies like Amazon offer return options where customers aren’t charged for shipping, often by incorporating costs into membership fees or product prices. At our company, we prioritize keeping prices low and profits slim to make our products accessible to as many people as possible. While our return policy includes a 20% restocking fee for items that have been shipped, this helps cover original shipping charges and credit card processing fees. We appreciate your understanding and support of our commitment to affordability and quality.

Cancelled Orders That Have Not Shipped

Orders that are cancelled before being dropped off at the post office or another delivery service are eligible for a full refund. We will make every effort to ensure that cancelled orders are not sent out for delivery, but we cannot guarantee that the package can be intercepted. Once an order has been dropped off at the shipping service, sections a or b below will apply.

a. Orders That Have Shipped: Unopened Packages

You can initiate returns within 30 days of receiving your order. 20% restocking fee will be deducted from the refund for returned items. The original shipping costs, if any were paid, are non-refundable. Customers are responsible for covering the return shipping costs.

b. Orders That Have Shipped: Opened/Used Products

Prorated refunds for open/used products, within the same 30 day window, may be available as well. (don’t send the item back until we have evaluated the condition and provide a prorated amount) Prorated amount minus the 20% restocking fee. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. The original shipping costs, if any were paid, are non-refundable. Customers are responsible for covering the return shipping costs.

Returns Not Authorized

If the 30 day window has passed, you will not be offered a refund and/or exchange of any kind. The 30 day windows starts on the delivery date as indicated by our shipping company. Returns are not accepted for custom text engraved/printed products. Only regular priced items may be refunded, sale items cannot be refunded.

Orders that are cancelled before being dropped off at the post office or another delivery service are eligible for a full refund. We will make every effort to ensure that cancelled orders are not sent out for delivery, but we cannot guarantee that the package can be intercepted.

Otherwise, orders that have been shipped:

• You can initiate returns within 30 days of receiving your order.
• 20% restocking fee will be deducted from the refund for returned items.
• The original shipping costs, if any were paid, are non-refundable.
• Customers are responsible for covering the return shipping costs.

• Prorated refunds for open/used products, within the same 30 day window, may be available as well.
  (don’t send the item back until we have evaluated the condition and provide a prorated amount).
• The original shipping costs, if any were paid, are non-refundable.
• Prorated amount minus the 20% restocking fee.
• To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
• The original shipping costs, if any were paid, are non-refundable.
• Customers are responsible for covering the return shipping costs.