Refund and Returns Policy

This is a sample page.

Overview

Unopened packages may be returned within 30 days of receiving your order for a full refund, less shipping. Prorated refunds for open/used products, within the same 30 day window, may be available as well. Returns are not accepted for custom text engraved/printed products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For all returns, please contact us using the “Contact Us” page. We will reach out for details including a request for pictures of the items, which will be used to calculate an estimated return value.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Shipping returns

To return your product, you should mail your product to address list in the email you will receive from us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.